Canada's Top Small & Medium Employers (2026) Magazine - Magazine - Page 28
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CANADA’S TOP SMALL & MEDIUM EMPLOYERS (2026)
Fundserv prioritizes employee-centric benefits
W
hen you walk
into the office
of Fundserv
in downtown
Toronto, one of
the first things to catch your eye
is a world map marked with flags
denoting the places the company’s
employees come from. Fundserv, a
financial technology firm serving
the investment industry, doesn’t
just celebrate this diversity: it gives
workers with at least two years of
tenure the chance to work from
alternate locations for up to 20
days a year.
“We understand that employees
have lives outside of work,
caregiving responsibilities, family
obligations, et cetera, and we want
to offer a benefit that supports
employees in balancing work and
life,” says Danielle Slack, director,
human resources. “Our office
is in Toronto but people have
connections and responsibilities
that are outside of that location.”
Not only does Fundserv offer
a competitive — and 100-percent company-paid — suite
of health, dental, vision, and
wellness benefits for a small
organization, they include
thoughtful perks found at few
other workplaces. One of the
company’s rare offerings is 65-Plus,
a benefit program specifically for
employees aged 65 and over.
“That’s one I’m particularly
proud of,” Slack says. “A lot of
companies don’t provide programs
for employees aged 65-plus or if
they do, the coverage is lower.”
Fundserv makes sure to offer the
same level of health, dental, and
vision coverage for this age group
as for those under age 65. The fact
is, the average age of retirement
is increasing in Canada. “The
landscape is changing. If you don’t
change with it, you’re going to be
left behind,” says Slack.
Fundserv instituted these
programs based on a combination
of employee feedback, market
assessments and understanding its
employee demographics.
“Because we’re small, we’re
able to really understand our
employee population and provide
them with benefits and programs
that are relevant to them,” Slack
says. “Our goal is to offer benefits
that truly matter to our people
— ones they’ll genuinely use and
appreciate.”
Alexandre Tomovic, bilingual
relationship manager, has made
use of the out of province work
policy to visit family.
“When I go back to Québec, I
have more time to see my parents
face-to-face and I can work from
there as well,” he says. Tomovic
knows colleagues who’ve done the
same in other locations. “They’re
still doing their job. They’re just
doing it elsewhere.”
While other employers —
especially in the financial sector
— have instituted back-to-office
mandates, Fundserv has stuck
with its hybrid work policy. The
understanding, Tomovic says,
is that “the hybrid model is
there to give people flexibility,
accommodating both work from
home and in-office work.”
Fundserv may have just 150
employees, but it understands
that staff still have a range of
needs and circumstances. Hence,
it endeavours to offer flexible
benefits to cover every life
stage and be more inclusive. It
Our goal is to offer benefits that truly matter to our
people — ones they’ll genuinely use and appreciate.
— Danielle Slack
Director, Human Resources
Employees at Fundserv highlight their heritage on a world map during Diversity Day.