BC's Top Employers (2026) Magazine - Magazine - Page 45
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BC’S TOP EMPLOYERS (2026)
$
4,000
mental health
practitioner benefit
50
weeks, maternity and parental
leave top-up pay
35
weeks, adoption leave
top-up pay
17
weeks, paid short-term
disability leave
supports in place to help them
help others with professionalism,
empathy and compassion.”
Other practical changes were
introduced as well. A new team
of call takers was formed to focus
solely on non-emergency calls to
On-site therapy dogs at E-Comm Emergency Communications for British Columbia comfort employees and
help alleviate stress.
help improve service and alleviate
pressure on emergency operators
who were previously taking both
911 and non-emergency calls.
Another change that stood out
for Banns was the reduction of
what had been over 1,500 standard
operating procedures for partner
police agencies to under 100,
streamlining the training for new
call takers. “Consolidating and
standardizing those operating
policies has been a huge benefit,”
she says. “You can start to act a
lot quicker.”
Today, the staffing situation is
much improved — vacancy rates
are down and retention rates are
up, says Blair. The end result? An
improved ability to help people
when they need it the most.
