Alberta's Top Employers (2025) Magazine - Flipbook - Page 78
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ALBERTA’S TOP EMPLOYERS (2025)
WCB steers employees toward their ‘noble work’
I
n most workplaces, it’s up
to the employee to push
their career forward. But in
her six years at Workers’
Compensation Board – Alberta
(WCB), Celine Kalynchuk has noticed gentle nudges from behind.
Supervisors and senior managers
took notice of the work she was
doing, first as a claims adjudicator,
then in case management, then on
the treatment side as a psychological assistant. They urged her
to apply for her current role as a
psychologist.
“They were really good about
giving feedback about the work
I was doing and giving me that
encouragement to apply for this
position that I wasn’t even considering,” she says.
When she joined the organization, armed with a bachelor’s
degree in psychology, Kalynchuk
had a vague idea that she wanted
to help people. Her superiors
pushed her to think more specifically about what she wanted to
be doing in five years and to set
goals. While working full-time,
she studied for her master’s in
counselling psychology.
“They let me take vacation time
as I needed it,” she says. Her move
from handling claims at a workstation to dealing with injured and
traumatized clients one-on-one
was made very smooth. While
Kalynchuk did not have a formal
mentor, she says, “it always felt
like I was talking to the right people about how to grow my career.”
“We want to make sure we
understand what drives employees
to offer the best possible service,”
says Dayna Therien, vice-president, employee and corporate
services. WCB’s focus on people
and culture extends as much to
employees as it does to clients
who’ve been injured on the job.
The two go together.
Flexibility is the key. People
don’t want to go back to
the regimented world we
had before.
— Dayna Therien
Vice-President, Employee
and Corporate Services
Workers' Compensation Board – Alberta provides employees with a generous and comprehensive benefits
package.
WCB’s benefits package is both
generous and comprehensive,
including up to $7,000 per family
member for health-care expenses
not covered by the provincial
health plan, such as psychological
counselling and massage, and
a $3,000 health and wellness
account for everything from gym
memberships to pet care.
While WCB does have a hybrid
work policy, it does not regulate
in-office time, preferring to leave
it to divisional leaders to manage
how their teams work most
effectively. At the same time, it
strives to make its head office and
rehabilitation centre in Edmonton
and its satellite office in Calgary
pleasant places to be and stocked
with fresh fruit and better-quality
coffee and enlivened every so
often by food truck days, guest
speakers on various topics and
charitable fundraising events.
The organization works to ensure
people feel connected and