BC's Top Employers (2025) Magazine - Flipbook - Page 68
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BC’S TOP EMPLOYERS (2025)
At PHSA, employees strive to spark joy and well-being
S
abrina Gill is passionate
about her work at the
BC Children's Hospital
& BC Women's Hospital
+ Health Centre. “Our
humanistic approach to care
always keeps my heart here,” says
Gill, practice leader, psychological
health, and safety team. “The
organization has created space for
us to learn, grow and connect with
each other.”
That organization is the
Provincial Health Services
Authority (PHSA), which works
with the B.C. Ministry of Health,
the five regional health authorities
and the First Nations Health
Authority to bring health care
closer to where B.C. residents
live, to promote health, manage
chronic conditions and reduce the
burden of illness. Its role is to ensure that residents have access to
a coordinated provincial network
of high-quality, specialized health
care services.
“We’ve spent time to refresh our
purpose, vision and values which
are now grounded in Coast Salish
teachings,” says David Byres,
president and CEO of PHSA. A
Coast Salish Knowledge Keeper,
Sulksun, Shane Pointe, has gifted
six teachings to the organization.
“The teachings offer guidance
on how to do our best as human
beings and show up in relation to
one another,” says Byres.
Three of the organization’s six
priorities are antiracism, sparking
joy and well-being, and caring
for the planet. “We’re building a
culturally safe organization across
the province – a workplace where
every one of our employees can
thrive,” says Byres.
One way the organization sparks
joy is to commit to quality, safety
and excellence. “Employees tell us
one reason for our low staff turnover rate is the focus on excellent
care,” says Byres. Engagement is
also key for employees. They have
opportunities to ask questions of
leaders at organization-wide town
hall meetings and Byres goes out
to meet with staff and physicians
to ask if they have what they need.
Gill recognizes PHSA's commitment to fostering a sense of
belonging for everyone. Through
programs such as Indigenous
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PHSA creates a sense of belonging for everyone through programs focused on psychological health and
safety, and Indigenous health.
health, psychological health and
safety, and diversity, equity and
inclusion, she has participated
in various educational sessions
to enhance her self-awareness in
how she presents herself. Gill is
currently enrolled in the Simon
Fraser University equity health
care program, supported by
PHSA.
We’re building a culturally
safe organization across
the province – a workplace
where every one of our
employees can thrive.
— David Byres
President and CEO
Over her 22-year career, Gill
has experienced change in the
health system, leading with
cultural humility. When she was
a nursing student, education on
trauma-informed care was not yet
embedded in the curriculum. She
first learned about these practices
while working at BC Children’s
Hospital (BCCH). There, she had
the chance to help shape the
Division of Adolescent Health and
Medicine.
Gill was also able to create the
Youth Advisory Committee. “By
empowering youth voices, we
truly believe in ‘nothing about
us without us,’” she says. “It’s
encouraging to see policies like
patient-centred care in action.”
Four years ago, her team
supported Gill to go back to school
and get her master’s degree in
health leadership and policy. “I
