Atlantic Canada's Top Employers (2025) - Flipbook - Page 30
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ATLANTIC CANADA’S TOP EMPLOYERS (2025)
Medavie’s supportive culture makes all the difference
F
or Mark Peori, his time
at Medavie has been
part of an enjoyable and
satisfying career working
at contact centres. For
more than two decades, he’s loved
the challenge of helping clients
navigate complicated problems
and systems. “Problem solving is
my big thing,” he says.
But during his previous time at
other companies, there was one
major drawback. His clients appreciated him, but it didn’t always
feel like his employers did.
“At a lot of contact centres you’re
a number,” he says. “They’re not
interested in who you are, they
just want your results.”
All that changed about 10 years
ago when a friend — a manager
at Medavie — told Peori about the
culture of the health care company where she worked. He applied
for a job soon after. “Medavie
does several things differently,” he
says. “One is they get to know us.
We can talk to our managers as
friends, and there’s a good rapport
in the office.”
That rapport doesn’t come by
chance. Medavie works hard to
create a culture of support where
employees can excel in all ways,
according to chief human resources officer Greg Bambury.
“The challenges our employees
face, both in their personal and
professional lives, are broad,” he
says. “It’s vital for us to give them
the tools and support to deal
with those challenges — from a
rewards and benefits standpoint,
from a development standpoint, a
work environment standpoint, a
leadership standpoint. We are determined to create an environment
where our people can shine.”
Medavie is a true Atlantic
Canadian success story. The
company began 80 years ago
as Maritime Hospital Service
Association, a not-for-profit organization that addressed the need
for medical expense coverage in
Atlantic Canada. Over the years,
Medavie expanded its business
and insurance offerings to Québec
and Ontario and added a range
of health-care services including
emergency medical services
(EMS), community-based healthcare programs, clinical training
and medical communications
across Canada.
It’s important for us to be
the company that we, our
friends, our families want
to work for.
— Greg Bambury
Chief Human Resources Officer
Medavie focuses first on the well-being of its own employees, including Jennifer Deschambeault, manager,
talent acquisition.
Today, the company is the largest contracted EMS management
provider in the country and a
premier all-in-one benefits carrier
through Medavie Blue Cross.
Bambury says that Medavie’s
health and wellness mission begins with a focus on the well-being
of employees. That means creating
an environment where employees
can thrive and prosper, both at
work and in their lives.
“We’ve had a lot of conversations
around our desired culture,” says
Bambury. “It’s important for us
to be the company that we, our
friends, our families want to work
for. The mission of our organization is improving the well-being
of Canadians, and we wanted to
have that mission start with our
employees.”
“They don’t just say sit down
