Alberta's Top Employers (2026) Magazine - Magazine - Page 22
22
ALBERTA’S TOP EMPLOYERS
Alberta Pensions Services shapes future leaders
R
eflecting on his 15
years at Alberta
Pensions Services
Corporation (APS),
CEO Doug Woloshyn
says this: “We consistently strive
to be leaders in the pension
sector, driven by innovation and
a commitment to excellence.
Our growth is not just about
increasing the volume of our
clients’ members or number
of transactions — it’s about
pioneering new approaches,
embracing digital transformation
and continually raising the bar to
improve our service delivery and
value.”
We serve Albertans
in a space that’s
so valuable, giving
them peace of mind
with their pension at
retirement. That’s a
great place to be.
— Sarah Furtado
Learning Experience
Design Lead
APS’s drive to excel is evident in
its focus on employee well-being
and development. The Edmontonbased corporation administers
pension benefit services for nine
public sector pension plans,
serving over 520 employers across
Alberta (including government,
health care, post-secondary, and
other public sector organizations)
representing over 445,000
members and pensioners.
Employee engagement is a
priority, and every team member
is empowered to deliver their best
Sarah Furtado, learning experience design lead, at Alberta Pensions Services.
for those they serve.
“We care about how things are
done, and that contributes to a
culture people can connect with,”
says Woloshyn. “We’ve invested
heavily in employee programs
and leadership development
to ensure APS is a place where
people want to work and grow
their careers.”
In addition to its commitment to
innovation and employee development, APS fosters a collaborative
environment where teamwork and
open communication are highly
valued. Employees are encouraged
to share ideas and contribute to
process improvements which has
led to the successful implementation of several digital initiatives
and the introduction of some
paperless processes.
These advancements streamline
operations and provide enhanced
services for their clients. APS’s
leadership regularly recognizes
outstanding contributions, reinforcing a culture of appreciation
and mutual respect.
Sarah Furtado’s career at APS
began with a referral from a relative. Starting as an administrative
assistant, she progressed through
operations and special projects
to the education team and now
serves as a learning experience
design lead.
“When I started, I had no idea
what APS was,” says Furtado.
“What I’ve learned over my 13
years here is the value of serving
Albertans in a unique space. It’s
about pensions, retirement and
financial security. I’m more in
touch with the industry and retirement savings and that’s helped me
personally, too.”
APS is committed to nurturing
talent and promoting from within.
“There are always career opportunities for internal staff. I’ve moved
